Residents
Resident Services
Find the right contact for utilities, public safety and Town business in one place.
Resident hub
Do it online
Pay My Utility Bill (opens in a new tab)
Pay water, sewer and gas online by bank account or card.
My Utility Account (opens in a new tab)
See your balance, set up auto-pay, or request a payment arrangement.
Utility Help
Ask about a bill, meter reading, or starting and stopping service.
Report a Leak
Tell Town Hall where water is leaking so crews can check it.
Public Records Request
Request a copy of a Town record.
Water & Utility Alerts
Current water outages, boil advisories and main breaks.
Get Text or Email Alerts
Sign up to be told about water and utility problems in your area.
Council Meetings
Agendas, minutes and upcoming meeting dates.
Town Notices
Water, road and utility notices from the Town.
Police Non-Emergency
For police business that is not an emergency. Emergencies: call 911.
Who to call
Services hub
Utility Billing Questions
Questions about your water, sewer or gas bill, or setting up service. Ask for the Billing Clerk.
Report a Water Leak
Report leaks, breaks or low water pressure to Town Hall during business hours.
Sewer Service
Sewer backups and service problems are handled by Public Works through Town Hall.
Natural Gas Service
Gas service and billing questions go to Town Hall. If you smell gas or suspect a leak, leave the area and call 911.
Police Non-Emergency
Reports, records and general police business during office hours. Emergencies: call 911.
Town Council Meetings
Regular meetings are the second Tuesday of each month at 5:00 PM at Town Hall.
Town Hall
1208 Main Street, Colfax, LA 71417. Hours 8:00 AM – 4:30 PM. Mailing: P.O. Box 310, Colfax, LA 71417-0310.
Helpful answers
Frequently asked questions
- Where is Town Hall located?
- Town Hall is at 1208 Main Street, Colfax, LA 71417. Mail can be sent to P.O. Box 310, Colfax, LA 71417-0310.
- What is the Town Hall phone number?
- (318) 627-3711, during hours of 8:00 AM – 4:30 PM.
- When does the Town Council meet?
- Regular Town Council meetings are held the second Tuesday of each month at 5:00 PM at Town Hall.
- Who do I call about a utility bill?
- Call Town Hall at (318) 627-3711 and ask for the Billing Clerk, Cheryl Lutes.
- What is the difference between 911 and the police non-emergency line?
- Call 911 for emergencies — a crime in progress, fire, or medical emergency. For all other police business, call the Colfax Police Department non-emergency line at (318) 627-3261 during office hours (Monday – Friday, 9:00 AM – 5:00 PM (closed Saturday & Sunday)).